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Join the EDCi Team!

At EDCi, we are more than just technologists. We are a team passionate about the work we do and a family dedicated to building on our strengths and improving our challenges both individually and collectively. We’re constantly looking for curious and innovative people with a passion for technology and problem solving. People who can bring unique value and skills to grow our team of consultants.

When you join the EDCi team, you’ll receive many perks, such as:

  • Health, dental and vision insurance
  • Paid holidays, vacation and sick time
  • Flexibility – work from home when applicable
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Business casual attire with casual Fridays
  • Funded training and certifications
  • And much more!

Please email for more information or to submit your resume and cover letter.

Current Positions

Administrative and Marketing Coordinator

Locations: Appleton, WI


EDCi has an immediate opening for an Administrative and Marketing Coordinator. We’re looking for an energetic and passionate individual to be the face of our company. If you pride yourself on providing great customer experiences, are highly organized and have a passion for marketing we want to talk to you! To learn more about the requirements and responsibilities view the full job description: Administrative and Marketing Coordinator

Cloud Project Manager/Consultant

Locations: Appleton, WI


The Cloud Project Manager/Consultant will have responsibility to successfully manage projects within the Consulting/Engineering team.  Projects managed are typically assessment consulting and implementation services.  Projects are executed through EDCi’s Project Life Cycle, which follows PMI principles including the creation of project specific documents.  The success of the project from both EDCi and the customer’s standpoint is the responsibility of the Cloud Project Manager/Consultant. To learn more about the requirements and responsibilities view the full job description: Cloud Project Manager/Consultant

Customer Care Solutions Consultant

Locations: Wisconsin


The Customer Care Solutions Consultant will be responsible for advising EDCi clients and partners on customer care projects. This will involve working closely with the sales team to execute existing business development strategies, as well as recommend new strategies. You must be comfortable making calls, following up on leads, working with channel partners and having sales conversations both in person and on the phone. To learn more about the requirements and responsibilities view the full job description: Customer Care Solutions Consultant

i3 Engineer

Locations: Appleton, WI


EDCi is always accepting applications for talented i3 engineers! Our Interactive or i3 Engineers have responsibility for designing, configuring, developing , implementing and supporting Interactive Intelligence and Genesys technologies and is mainly focused on the implementation and support of voice and other communication channels including email and chat routing. To learn more about the requirements and responsibilities view the full job description: i3 Engineer