Taste of Technology

November 8, 2017 @ Lambeau Field




Session 1, 9:45-10:30

  • Change The Equation For Effective Security
  • Strategies for addressing the effects of low unemployment on customer service
  • Citrix Latest and Greatest
  • Cisco Data Center Roadmap (Intent Based Data Center Vision)

Session 2, 11:00-11:45

  • 7 Steps to Building an SOC with Limited Resources
  • The Modern Contact Center – Moving to the Cloud
  • Proactive Root Cause Monitoring of the Virtual Environment
  • Data Center Management and Design:¬†Creating a Positive Fingerprint for Your Data Center

Session 3, 1:00-1:45

  • FTD: Live Implementation Q&A
  • Interaction (speech) Analytics: A Key to Driving Optimal Customer Experience and Contact Center Performance (Does it really work and is it right for me and my business?)
  • Citrix Application Layering Update
  • IBM Software Defined Storage Solutions and VersaStack Hybrid Cloud

Session 4, 2:15-3:00

  • Cisco Stealthwatch & Stealthwatch Cloud
  • Evolving the Patient Experience
  • Citrix Security – NetScaler, Secure Web Gateway
  • Why Managed IT Support Services?

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